While reliable connectivity is the cornerstone to keeping your customers loyal, you can build your business as your customers grow theirs by offering benefits including:
Support for multiple business verticals – eliminate siloed IoT systems and operations with a common platform.
Increased visibility – streamline processes for managed devices with an all-in-one operations dashboard.
Ability to expand service offerings – quickly create, define, and launch new service offerings with a set service catalog, while automated rules simplify the deployment of connected services.
Proactive monitoring – built-in alarms and escalation management to proactively monitor service and device performance (even better if they can be integrated with third-party systems).
Automated troubleshooting – automatic resolution of technical issues to increase customer satisfaction while avoiding costly manual intervention and truck rolls
More info: Importance of Workforce Planning
